Privacy Policy

At Kali Ink Private Limited ("we", "our", or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, process, and safeguard information obtained from users of Researcher's Log ("Service").

This policy applies to information we collect when you use our website, mobile applications, and other online products and services where this policy is posted, as well as information we collect offline or receive from third parties.

By using our Service, you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your information.

Kali Ink Private Limited, operating from Nepal, is the data controller responsible for your personal data collected through the Researcher's Log Service. If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@kaliink.com.np
• Address: Borahtar, 44600 Kathmandu

We collect several types of information from and about users of our Service:

3.1 Personal Data

Personal data refers to any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: Includes first name, last name, username, or similar identifier.
• Contact Data: Includes email address and optional telephone numbers.
• Financial Data: Includes payment card details when you purchase a subscription.
• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform, and other technology on the devices you use to access our Service.
• Profile Data: Includes your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.
• Usage Data: Includes information about how you use our website and Service.
• Research Data: The content you upload, create, or store in our Service.

3.2 Non-Personal Data

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by email or otherwise when you create an account, subscribe to our service, contact support, or provide feedback.
• Automated technologies or interactions: As you interact with our Service, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third parties or publicly available sources: We may receive personal data about you from various third parties such as analytics providers, payment processors, and technical service providers.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where you have given consent for specific processing activities.

We use the collected data for various purposes, including:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To process payments and fulfill orders
• To send you promotional communications, where you have opted-in to receive these

Under GDPR, we must have a legal basis for processing your personal data. The legal bases we rely on include:

• Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Consent: You have given consent to the processing of your personal data for one or more specific purposes.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

We may share your personal data with the following categories of recipients:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, legal process, or court order.

International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal data to countries outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

• Using specific contracts approved by the European Commission (Standard Contractual Clauses).
• Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

When you delete your account, your personal data will be removed from our active systems within 30 days. However, we may retain certain information in our backups, in our legally mandated archives, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate personal data we hold about you.
• Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at support@kaliink.com.np. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our Service. They include, for example, cookies that enable you to log into secure areas of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our Service. This helps us to improve the way our Service works.
• Functionality Cookies: Used to recognize you when you return to our Service. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our Service, the pages you have visited, and the links you have followed. We may use this information to make our Service more relevant to your interests.

Our Service is not intended for children under the age of 16, and we do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By email: support@kaliink.com.np

If you have unresolved concerns, you have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.